A chiropractic assistant (CA) plays a key role in keeping a chiropractic office running smoothly. Their responsibilities can vary based on the practice, but they typically handle both administrative and patient care tasks.

Common Responsibilities

Administrative Duties:

• Scheduling appointments and managing patient records
• Handling phone calls, emails, and billing
• Processing insurance claims and maintaining office organization

Clinical Support:

• Assisting with therapies like heat packs or electrical stimulation
• Guiding patients through exercises and taking patient histories
• Preparing treatment rooms and, in some cases, assisting with X-rays

Skills for Success

A great CA is organized, detail-oriented, and has strong communication and multitasking skills. Empathy is also key, as they help patients feel comfortable and supported.

Office Variations

Duties can differ based on office size and focus. In smaller practices, a CA may handle both front-desk and clinical tasks, while larger offices may have more specialized roles. Some offices also incorporate physical therapy or wellness coaching, which can impact responsibilities.

Becoming a Chiropractic Assistant

Some offices provide on-the-job training, but certain states (including Colorado!) require certification, especially for tasks like taking X-rays. Be sure to check state regulations if you’re interested in this career.

Final Thoughts

Chiropractic assistants are essential to patient care and office efficiency. Whether handling paperwork or assisting with treatments, they help create a positive experience for both the chiropractor and the patients.